Frequently Asked Questions

Get answers to common questions about Prime Time Appointment Fee.

This fee applies to appointments scheduled on weekends or before 8:30 AM and after 8:30 PM. It's an administrative charge that compensates staff availability and ensures we can dedicatedly allocate skilled stylists, preserving service quality for off-hour requests.

Fee amounts vary by service and scheduling window. Exact charges will display during online booking or will be provided by our front desk when you call. We’ll always confirm the fee before finalizing your appointment to avoid surprises.

In general the fee is non-waivable as it covers staffing and operational costs. Exceptions may apply for special promotions, membership benefits, or salon discretion; please speak with management in advance to discuss possible accommodations.

Yes, the fee is itemized on your receipt so you can clearly see all charges. If you have questions about the fee or believe it was applied in error, contact our front desk and we will review and clarify promptly.

Use our online booking system which flags off-hour slots and shows applicable fees, or call the salon to speak with staff who can arrange times and explain any charges. We’ll confirm everything before completing your reservation.

No, the Prime Time Appointment Fee is a separate administrative charge and does not include service costs, taxes, or gratuity. Those remain listed separately on your invoice. Please review itemized totals and ask staff for a full breakdown if needed.