Frequently Asked Questions

Get answers to common questions about Full Lowlights and Root Color.

Most appointments take 2 to 3 hours depending on hair length, thickness, and the level of gray. Consultations and processing times vary; your stylist will give a clearer estimate during your in-salon consultation.

Yes - the root color portion is formulated for reliable gray coverage while lowlights blend and soften contrast. For very resistant grays we may recommend a stronger developer or a matching permanent formula for optimal longevity.

Most clients return every 6 to 10 weeks for root color maintenance; lowlights last longer but can be refreshed every 10 to 16 weeks depending on desired contrast and hair growth patterns.

Yes, with proper assessment. Our stylists evaluate hair condition and may recommend strengthening treatments, bond-repair services, or gentle demi-permanent formulas to protect integrity. We prioritize minimizing damage and improving hair health alongside achieving your color goals.

Use sulfate-free shampoos, color-safe conditioners, and UV-protection sprays. We recommend a weekly protein or hydrating mask and professional color-depositing glosses to refresh tone. Ask your stylist to suggest products tailored to your specific color and hair needs.

Yes - during your consultation we'll discuss desired depth and tone. Slight adjustments can be made same-day; major shade changes may require multiple sessions for healthy lifting or gradual darkening to protect hair integrity.